shipping-policy
Shipping & Delivery Policy
This website, CLEANCUT, is owned and operated by Bifur. Transparent, 100% free doorstep delivery with real-time tracking on every CleanCut™ workstation order.
1. 100% Free Doorstep Delivery
This website, CLEANCUT, is owned and operated by Bifur. We believe in complete transparency with zero hidden fees. We provide 100% Free Doorstep Delivery on all orders with no minimum purchase requirement. What you see is what you pay—there are no extra shipping fees, handling surcharges, or courier add-ons at checkout.
2. Order Processing & 24-Hour Dispatch
All orders are verified, packaged, and dispatched from our fulfillment atelier within 24 hours of placement. Orders placed before 2:00 PM are dispatched on the same business day. Every workstation undergoes multi-point quality inspection and laser calibration prior to being sealed for transit.
3. Delivery Timelines & Logistics Partners
We partner with premier express logistics networks to ensure fast, reliable doorstep delivery across all serviceable pin codes and regions.
| Shipping Service | Estimated Delivery | Shipping Cost |
|---|---|---|
| Standard Doorstep Express | 3 – 5 Business Days | FREE On All Orders |
| Metro & Urban Hubs | 2 – 3 Business Days | FREE On All Orders |
4. Real-Time Tracking & Delivery Updates
As soon as your workstation is handed over to our courier partner, you will receive an automated dispatch notification via SMS and email containing your live tracking link. You can track the real-time movement of your parcel at any time via our Order Tracking Portal.
5. Pre-Dispatch Order Cancellation
Changed your mind? You can cancel your order anytime before it is dispatched by contacting our concierge team or replying directly to your order confirmation email. Once canceled, an instant 100% refund will be credited back to your original payment method.
6. Transit Damage & 7-Day Doorstep Replacement
Your shipment is fully insured throughout transit. In the rare event that your package arrives damaged, bent, or visibly tampered by the courier, you are covered under our 7-Day Easy Return & Replacement Policy. Simply inform our support team with a photo within 7 days of delivery, and we will coordinate an immediate doorstep pickup and send you a brand-new replacement unit at zero cost.
7. Reinforced Transit Packaging
To ensure pristine arrival, each solid SUS 304 stainless steel board is protected with a peel-off scratch guard film, framed in reinforced high-density corner buffers, and encased in heavy-duty 5-ply corrugated carton packaging.